Frequently Asked Questions (FAQ)
1. What is Brinish?
Brinish is a premium Indian ethnic wear brand offering stylish and elegant ethnic clothing inspired by Indian tradition and modern fashion trends.
2. Where is Brinish located?
Our company, AKSHITA ENTERPRISES, is based in Jaipur, Rajasthan.
Plot No 17 A, Gopi Nagar, near Kohinoor Cinema, Sanganer, Jaipur, Rajasthan – 302029
3. How can I contact Brinish?
You can reach us through:
+91 9928392136
supportbrnish.co.in@gmail.com
4. How long does delivery take?
Orders are generally delivered within:
- 3–7 business days across India
Delivery timelines may vary depending on your location and courier availability.
5. How can I track my order?
Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp (if applicable).
6. Do you offer Cash on Delivery (COD)?
Cash on Delivery availability depends on your location and order eligibility at checkout.
7. Can I return or exchange a product?
Yes, we accept returns and exchanges for eligible products within 7 days of delivery, subject to our Return & Refund Policy.
8. What items are non-returnable?
We do not accept returns for:
- Used or washed products
- Products without original tags
- Customized or altered items
- Certain sale or clearance products
9. How do I request a return or exchange?
You can contact our support team with your:
- Order Number
- Product details
- Reason for return/exchange
- Product images (if applicable)
+91 9928392136
supportbrnish.co.in@gmail.com
10. How long does it take to receive a refund?
Refunds are generally processed within 5–7 business days after the returned product is received and verified.
11. Are your products original and high quality?
Yes. Brinish focuses on premium-quality fabrics, elegant ethnic designs, and carefully crafted products to ensure customer satisfaction.
12. Do product colors look exactly the same as shown on the website?
We try our best to display accurate product colors, but slight variations may occur due to screen settings, lighting, and photography.
13. Is my payment information secure?
Yes. All payments are processed through secure and trusted payment gateways. We do not store your card or banking details.
14. Can I cancel my order?
Orders can only be cancelled before shipment. Once dispatched, cancellation requests may not be accepted.
15. How long has Brinish been in business?
Brinish has been serving customers for the past 5 years under AKSHITA ENTERPRISES.